Question 1

Do travel agents charge fees?

Accepted Answer

No — Stacey at Castle Dreams Travel does not charge any additional planning or service fees when you book through her. Quotes, itinerary planning, booking, and support before and during your trip are all free to you. The price you pay is for the vacation itself, never for her services.

Question 2

How do travel agents get paid if they don't charge fees?

Accepted Answer

Travel suppliers — hotels, resorts, cruise lines, and tour operators — pay the agent a commission directly. That commission is built into the published price whether you use an agent or not, which is how Stacey Vacations can plan and book your entire trip without charging you anything.

Question 3

Do I pay more if I book through a travel agent?

Accepted Answer

No. Booking through Stacey Vacations costs the same as booking the identical trip yourself, because supplier commissions are already included in published prices. Stacey also often has access to exclusive deals and perks — upgrades, special amenities, and discounted rates — that aren't available to the general public.

Question 4

Is it free to get a quote from Stacey Vacations?

Accepted Answer

Yes. Stacey charges nothing at any stage — requesting a quote, comparing options, booking, or getting help while you travel. In her own words: "I do not charge any fees. When you book through me, my services are free to you."

Question 5

Is a Disney travel agent free?

Accepted Answer

Yes — a Disney travel agent like Stacey at Castle Dreams Travel is free to use. Disney pays the agent's commission, and that commission is included in package pricing whether you book with an agent or on your own, so her Disney planning expertise costs you nothing extra.

Question 6

What Disney destinations can a travel agent book?

Accepted Answer

Stacey Vacations books the full Disney portfolio: Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, Aulani in Hawaii, and Disneyland Paris. She also books Universal Orlando and Universal Hollywood, so one planner can handle a combined Disney-and-Universal parks trip from start to finish.

Question 7

Why use a travel agent for Disney World?

Accepted Answer

Because firsthand park knowledge changes the trip. Stacey lives in Florida and is in the Disney and Universal parks weekly or bi-weekly, so her recommendations on resorts, dining, and activities come from current, in-park experience — not a brochure — and her planning help is free.

Question 8

Why use a travel agent for a cruise?

Accepted Answer

A cruise travel agent turns a confusing booking process into one conversation. Give Stacey at Castle Dreams Travel your dates and budget, and she presents the available options across lines like Royal Caribbean, Norwegian, Virgin Voyages, MSC, Celebrity, Cunard, Viking, and Disney Cruise Line — then handles every detail through sail day.

Question 9

Can a travel agent plan back-to-back cruises?

Accepted Answer

Yes — back-to-back cruise logistics are something Stacey Vacations handles. One client gave Stacey only his dates and budget, got every available option, and stepped "seamlessly" off one ship and onto the next exactly as she had explained, per his on-site review (Garry M.).

Question 10

Does Stacey Vacations book river cruises?

Accepted Answer

Yes. Stacey Vacations books river cruises with Viking, Avalon Waterways, AmaWaterways, Ponant, Tauck, American Queen, and Abercrombie & Kent, as well as expedition cruises. She matches the line, river, and sailing date to your travel style and budget — with no planning fees.

Question 11

Can a travel agent plan a destination wedding?

Accepted Answer

Yes — destination weddings are one of Stacey's specialties at Castle Dreams Travel. She plans the wedding trip and the travel around it, including honeymoons and bachelor and bachelorette getaways, with all-inclusive options like Sandals and Beaches resorts in the Caribbean and Bahamas.

Question 12

Do travel agents help plan honeymoons?

Accepted Answer

Yes — honeymoons are a core Stacey Vacations specialty. One couple knew only that they wanted Las Vegas; Stacey listened, stayed within their budget, and planned "a better Honeymoon than either of us could have imagined," according to their on-site review (Ryan S.).

Question 13

Can a travel agent handle group travel?

Accepted Answer

Yes — Stacey Vacations has extensive experience booking group vacations, including multigenerational family trips, friends' getaways, and corporate retreats. One planner coordinates the whole group's resort, dining, and activity arrangements, and Stacey charges no fees for group planning, just like individual trips.

Question 14

Can a travel agent plan a corporate retreat?

Accepted Answer

Yes. Stacey Vacations handles the travel side of corporate retreats — resort rooms, group dining, and every traveler's booking. One organizer tasked Stacey with a retreat at Universal Studios: "Our retreat was enjoyed by everyone!" per his on-site review (Brian H.).

Question 15

Can a travel agent help with special needs travel?

Accepted Answer

Yes — Stacey at Castle Dreams Travel has intimate knowledge in planning vacations for travelers with special and medical needs. She builds the trip around your family's specific requirements rather than asking you to adapt to a standard package, and her planning services are free.

Question 16

Where is Stacey Vacations located?

Accepted Answer

Stacey Vacations is based in Winter Haven, Florida — close to Orlando's theme parks in a state with five cruise ports — and Stacey works with clients nationwide. Several of her reviews come from out-of-state clients who found her online and booked their Florida trips with her remotely.

Question 17

What does a travel agent do that I can't do myself?

Accepted Answer

A travel agent gets you access you can't get alone. Stacey often has exclusive deals and perks unavailable to the general public — upgrades, special amenities, and discounted rates — plus she does the time-consuming research across destinations, hotels, flights, and activities for you.

Question 18

How does planning a trip with Stacey work?

Accepted Answer

Stacey starts by listening to your wants, needs, dreams, and budget, then crafts an individualized travel experience — she doesn't just book a vacation. She handles flights, hotels, transportation, and activities, and provides assistance if unforeseen events like flight cancellations come up during your trip.

Question 19

Is Stacey Vacations a legitimate travel agency?

Accepted Answer

Yes — Stacey Haines is an independent travel advisor booking under host agency Castle Dreams Travel, based in Winter Haven, Florida. Her Travel Leaders profile shows 42 client reviews with 100% recommended, and her website carries detailed reviews from named clients across Disney, cruise, honeymoon, and corporate trips.

Questions Everyone Asks